EPIC SHENMUE 3 PCWhen future games go Epic-exclusive after offering crowdfunding rewards on other PC stores, we’ll either coordinate with colleagues at the other stores to ensure key availability in advance, or guarantee refunds at announcement time. Aware of the outcry resulting from this decision, Shenmue 3 developer Ys Net, Epic Games, and publisher Deep Silver jointly issued a response to the massive backlash from backers and dedicated. Failing that, Epic will make sure refunds are issued to those uninterested in waiting. If a crowdfunded game goes Epic Store-exclusive after promising keys on different platforms, the company will "coordinate with colleagues at the other stores to ensure key availability in advance". More interestingly, though, Sweeney says this situation won't repeat in the future. Founder and CEO Tim Sweeney confirmed this on Twitter, adding that Ys Net won't have to worry about cutting its budget to account for refunds. It turns out, Epic is the one bankrolling these refunds. Shenmue 3, only the recent crowdfunded game to find itself in hot water after going Epic Store-exclusive, has recently resolved its broken promises problem by offering refunds to players who were promised it would release on Steam. Epic Games has revealed that it'll shoulder the cost of Shenmue 3 refunds so it doesn't take away from the game's budget. Ys Net has informed Shenmue 3 backers that it will (with Epic's financial support) accept refund requests from those unhappy that the PC version won't be available through Steam until a year after.
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